Features
Everything a student might ask - handled with care
UniEcho combines deep higher-education knowledge with safe, accurate AI. Here's what's inside the assistant your campus has been waiting for.
Admissions & enrolment
Turn curiosity into completed applications
Prospective students get instant clarity on eligibility, deadlines, required documents and fees - at any hour. UniEcho walks them step-by-step through your portal and captures their details as a qualified lead.
- ✓Eligibility & programme matching
- ✓Deadline reminders & document checklists
- ✓Lead capture with name, programme & contact
Admit card
downloaded in chat
Routine
date-aware answers
Form fill-up
deadline alerts
Centre
location & rules
Examinations
Calm exam seasons, every term
From form fill-up to admit cards and seating, UniEcho answers the questions that normally flood the exam cell - accurately and in seconds, so staff handle only genuine exceptions.
- ✓Form fill-up & fee deadlines
- ✓Admit-card download guidance & troubleshooting
- ✓Permitted & prohibited items, centre details
Fees, results & services
The tricky cases, resolved gracefully
"Money deducted but payment failed." "Result withheld." "How do I apply for review?" UniEcho gives policy-correct guidance and raises a structured ticket with every detail your team needs - no back-and-forth.
- ✓Fee structures, payment modes & receipts
- ✓Result lookup, re-appear & revaluation steps
- ✓Scholarships, certificates & login help
Platform
Built for trust, scale and your IT team
50+ languages
Regional & bilingual support with consistent answers across every language.
Human escalation
Smart rules hand sensitive or low-confidence cases to staff with full context.
Secure integrations
Connect admission, exam, fee and result systems with role-based access.
Analytics dashboard
Track conversations, deflection rate, top questions and captured leads.
Omnichannel
One assistant on your website, WhatsApp and email - one knowledge base.
No-hallucination guardrails
Answers only from approved content; admits uncertainty and cites the source.
See these features on your own content
Book a 30-minute demo and watch UniEcho answer real questions about your university.